Champion Sports Safety PU Sponge Softball

We take customer service very seriously and do everything we can to get your items to you quickly. While we have general timeframes for shipping, we cannot guarantee these timeframes as some things are out of our control. Peak seasons can also lead to delays.

No matter how your order is shipped, you will receive automated updates during the shipping process. 

We have three ways that our items are shipped: Direct From Covey Sports, Direct From Manufacturer, & Printed After Purchase:

DIRECT FROM COVEY SPORTS

Most items are shipped directly from one of our warehouses where we store our inventory. In most cases, you will receive your item within 3-5 business days after your purchase.

DIRECT FROM MANUFACTURER

Some larger items (portable mounds, scoreboards, etc) will ship directly from the manufacturer. These items are noted in the description with a "Typically Ships In..." amount of time.

PRINTED AFTER PURCHASE

For some of our clothing & merch items, they are printed after the order has been received. These items are typically received within 5-10 business days after your order has been placed. The estimated delivery date is on the product page of these items. 

Contact customerservice@coveysports.com with any questions. 

We always want our customers to be happy. We offer a generous 45-day money-back guarantee for all purchases. When we receive the returned item, we will refund your order within 7 business days.

For items over $75, we recommend paying for shipping insurance as we cannot guarantee receipt of your return. 

To access the return portal, go to https://account.coveysports.com to get your return shipping labels. If you have issues or questions about your products, you can contact us directly at customerservice@coveysports.com.